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Your Colleagues Are Your Greatest Teachers

  • Writer: Heidi Sexton
    Heidi Sexton
  • Mar 19
  • 4 min read

On intimacy, rupture, and what the workplace asks of us


We spend more waking hours with our colleagues than with almost anyone else in our lives.


We navigate conflict with them, celebrate with them, carry stress alongside them, and sometimes hold each other through genuinely hard moments. We know each other's habits, insecurities, quirks. We see each other under pressure. We notice when something's off.

And yet we're expected to keep an emotional lid on it. To be regulated, professional, always composed.


It's a tall ask. Because the level of proximity we have with our workmates is, in many ways, as intimate as it is with family or close friends. We see the best and worst of each other, but the social contract of work says: stay kind, hold it together. And most of the time we do. But not always, and I think that's worth a conversation.


I think we've been sold a slightly impoverished version of what work is for. We frame it almost entirely around output - what we produce, what we achieve, how we perform. And those things matter. But the relational dimension of work is doing something else entirely.


The reality is we are in relationship with our colleagues. That means we rupture. We misread tones and carry it around with us, we shut down, overreact, say things we don't mean. And on reflection, it's rarely really about the other person.


This is where I've come to realise that my colleagues have been my greatest teachers. More than any course, any mentor, any book. It is my colleagues that I believe have grown me up the most.


There's something about the workplace that creates particular conditions for this. When you rupture, when you're triggered, you can't easily walk away. You can't opt out of the relationship. You have to keep showing up, keep collaborating, keep performing. There's no exit. And if tension goes unresolved, it festers, so resolution becomes necessary, whether internally or between each other.


In that space, something powerful becomes available if you're open to it.


Consider: the colleague who gets credit for your idea, and the way that lands. The manager who dismisses you in a meeting, and what that stirs up. The team dynamic where you feel perpetually unseen or where someone seems inexplicably threatened by you. These situations carry weight that goes beyond the professional. They touch something deeper.


When a work situation makes you react far more strongly than you'd expect, when it follows you home, when it feels disproportionate, that's usually information. Not about the other person, but about you. About a wound that predates them. About something you're still working out.


In that sense, our workplaces can be some of the most efficient mirrors we have access to.


When someone has a bad day and says something they shouldn't, there are different responses available from the people around them. The first is to ride the wave of it, to recognise it as a moment rather than a pattern, to let it settle, and eventually to move through it. The second is to calcify it. To begin building a story: "This is who they are". "They're difficult". "They can't handle pressure." "Watch out for them". Once that story takes hold, it shapes everything that follows. The person can no longer have a neutral interaction — everything gets filtered through the lens of the label. And they, sensing the shift in how they're received, often begin to perform exactly the version of themselves the story predicted.


The same dynamic operates internally. When we behave imperfectly, which is inevitable, the story we tell ourselves matters enormously. There's a vast difference between "I was stressed and I didn't handle that well" and "I am fundamentally too much, I always mess things up, I'm not cut out for this." One is accountability. The other is a spiral.


The teams that build real trust aren't the ones where nothing ever goes wrong. They're the ones where something can go wrong, be named, be worked through, and the relationship survives it. That process — someone taking responsibility, the other person receiving it, both choosing to continue — is quietly bonding. It builds something that endless polite, conflict-free interactions never quite do.


But it requires the willingness to be the one who goes first. To say "I didn't handle that well" without making it a performance of self-flagellation. To acknowledge impact without drowning in shame. To repair, and then move forward without keeping score.


So what does work actually ask of us?

It's asking us to show up as full human beings in a context that simultaneously requires us to hold ourselves. To repair when we rupture. To stay curious when we're triggered. To resist the easy story about someone else when a harder look in the mirror might be more useful.


The people I've learned the most from in my working life have not always been the most skilled or the most senior. They've been the ones who, in some way, held up a reflection I needed to see. Sometimes intentionally. Often with no idea they were doing it at all.


The relational element of work is always running. The question isn't whether it's shaping us, it's whether we're paying attention.


 
 
 

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